Hi,
all members
I am in HR deptt.,Please tell me in details About ISO like;
1. what is this? what is procedure for this?
2. what data have to maintain HR deptt.?
3. is there any audit in ISO if yes then tell me who do audit?
4. what are activities in ISO of HR ?
Please reply soon.
Thanks
From India, Delhi
9all members
I am in HR deptt.,Please tell me in details About ISO like;
1. what is this? what is procedure for this?
2. what data have to maintain HR deptt.?
3. is there any audit in ISO if yes then tell me who do audit?
4. what are activities in ISO of HR ?
Please reply soon.
Thanks
From India, Delhi
iso is international standard of Organzation . It current version is ISO 9001: 2008. Normally called as Quality Managament Systems. Search in google lot of stuffs available.
From India, Madras
From India, Madras
Hi there,
Please find below link containing all information required for your query on the ISO
ISO Reports Forms ,
Best of Luck
From Oman, Muscat
Please find below link containing all information required for your query on the ISO
ISO Reports Forms ,
Best of Luck
From Oman, Muscat
1. what is this? what is procedure for this? - It is for standardizing good practices suitable for your organization and to ensure that all follow the same procedure for their respective functions/ departments.
2. what data have to maintain HR deptt.? - It is important to have the procedures defined for HR. Formats and reports would indicate the data that should be maintained by the HR department. It is nothing very special but what you would normally maintain for the HR function even if your organization is not ISO Certified.
3. is there any audit in ISO if yes then tell me who do audit? - Where did you know about the audit the first time in this context. Yes you are right, and anybody outside the HR department may come to audit HR department. Once a year external and twice/ thrice a year internal people audit the HR function.
4. what are activities in ISO of HR ? - Clearly write down a HR manual, what you do in HR department. Get approved by your manager. Do what you have mentioned in the HR Manual. Maintain records and reports for law, for top management and for ISO. You would be surprised that most part that all these three want is common upto >95%. So when you maintain HR documents you are actually doing your job correctly.
From United States, Ogden
2. what data have to maintain HR deptt.? - It is important to have the procedures defined for HR. Formats and reports would indicate the data that should be maintained by the HR department. It is nothing very special but what you would normally maintain for the HR function even if your organization is not ISO Certified.
3. is there any audit in ISO if yes then tell me who do audit? - Where did you know about the audit the first time in this context. Yes you are right, and anybody outside the HR department may come to audit HR department. Once a year external and twice/ thrice a year internal people audit the HR function.
4. what are activities in ISO of HR ? - Clearly write down a HR manual, what you do in HR department. Get approved by your manager. Do what you have mentioned in the HR Manual. Maintain records and reports for law, for top management and for ISO. You would be surprised that most part that all these three want is common upto >95%. So when you maintain HR documents you are actually doing your job correctly.
From United States, Ogden
Hi there,
Please find below website called business manuals which will provide you with all ISO requirements, manuals, documentation and processes
ISO Reports Forms
Regards
From Oman, Muscat
Please find below website called business manuals which will provide you with all ISO requirements, manuals, documentation and processes
ISO Reports Forms
Regards
From Oman, Muscat
Hello Lokesh,
HR Dept. plays a very important role in ISO 9001:2008 certification. There are total 8 clauses in this certification. Out of which 1. Resource Management & 2. Training, is completely applicable to HR Department.
In case you do not have HR Manual prepared yet, dosent matter you can always develop one. In case you have, please check whether your Resource Management procedure includes - manpower planning, recruitment & selection. It should also define HR Quality Policy & Objectives.
Training is very important HR process from ISO point of view. Therefore you should have documented procedures for training need, identification, imparting methods & maintaining records.
From audit point of view, ISO 9001:2008 auditor shall audit HR dept. for training procedures & records and Resource management procedures & their records only.
Please note, in audits anything that is not related to 8 clauses of ISO or the concerned department, you can always object the purpose.
From India, Delhi
HR Dept. plays a very important role in ISO 9001:2008 certification. There are total 8 clauses in this certification. Out of which 1. Resource Management & 2. Training, is completely applicable to HR Department.
In case you do not have HR Manual prepared yet, dosent matter you can always develop one. In case you have, please check whether your Resource Management procedure includes - manpower planning, recruitment & selection. It should also define HR Quality Policy & Objectives.
Training is very important HR process from ISO point of view. Therefore you should have documented procedures for training need, identification, imparting methods & maintaining records.
From audit point of view, ISO 9001:2008 auditor shall audit HR dept. for training procedures & records and Resource management procedures & their records only.
Please note, in audits anything that is not related to 8 clauses of ISO or the concerned department, you can always object the purpose.
From India, Delhi
Hi Lokesh Sir,
The ISO is a certification and the role of HR in ISO is :-
1. Resource Providing.
2. Skilled Manpower - what ever the processes are running.
3. If there is any gap between Skill of manpower required vs. actual. We will give the training to Manpwoer and update his skill for performing that particular process.
4. Training Process is as follows:-
1. Skill Level
2. Training Need Identification
3. Training Calander
4. Training Record
5. Training feedback
6. Training Evaluation
7. Skill Updation
Regards
Bharti
From India, Faridabad
The ISO is a certification and the role of HR in ISO is :-
1. Resource Providing.
2. Skilled Manpower - what ever the processes are running.
3. If there is any gap between Skill of manpower required vs. actual. We will give the training to Manpwoer and update his skill for performing that particular process.
4. Training Process is as follows:-
1. Skill Level
2. Training Need Identification
3. Training Calander
4. Training Record
5. Training feedback
6. Training Evaluation
7. Skill Updation
Regards
Bharti
From India, Faridabad
ISO : International organization for standardization For Quality: ISO 9001:2008 For Environment: ISO 14001:2004 For Occupational Health & Safety assessment series : ISO 18001:2007
From India, Visakhapatnam
From India, Visakhapatnam
Hi fnds,
The ISO is a certification and the role of HR in ISO is :-
Fallow:
1.Training need identification
2.Training Planning(Base on Identification)
3.Training circular
4.Training Agenda
5.Conduct training Programe.
6.Feed back about training
7.Training Evaluation(2types)
a) On Job evaluation
B) Of Job evaluation
8.Skill Matrix
These are the basic steps are the ISO HR dept.
From India, Nellore
The ISO is a certification and the role of HR in ISO is :-
Fallow:
1.Training need identification
2.Training Planning(Base on Identification)
3.Training circular
4.Training Agenda
5.Conduct training Programe.
6.Feed back about training
7.Training Evaluation(2types)
a) On Job evaluation
B) Of Job evaluation
8.Skill Matrix
These are the basic steps are the ISO HR dept.
From India, Nellore
Hi Friends,
ISO Stands for International Organization For Standardization.
It contains many standard: few of them are as below
1. 9001:2008
9001 stands for the number given to quality parameters & 2008 stand for the year, when standard has been revised, earlier it was 2000, but now it is 9001:2008. It is also known as QMS, i.e Quality Management System, Where all the quality related parameters and their compliances are inspected by the auditors.
2. 14001:2004
14001 stands for the number given to Environmental parameters & 2004 stand for the year, when standard has been revised.It is also known as EMS, i.e Environmental Management System, Where all the environmental aspect and impacts and their compliances are inspected by the auditors.
3. 18001:2007
18001 stands for the number given to Health & Safety parameters & 2007 stand for the year, when standard has been revised.It is also known as OHSAS, i.e. Occupational Health & Safety Assessment Series. and even known as OH&S, where all the Health & Safety related parameters and their compliances are inspected by the auditors.
Group Risk Assessment, Minutes of Safety Meetings, reports of Mock drill and results of emergency preparedness are the important doc's for OHSAS Audit.
Who Do the ISO Audits:
External Audit is done by the ISO Agencies like BVQI, QS and many more...
Internal Audit is done by the company personnel, which include Management Representative, Head of Quality Assurance Department, and other dept. head if required.
HR Documents:
1. Employee Details file
2. Attendance Registers
3. Competency Matrix
4. Training Need Identification
5. Annual Training Calander (Scheduled)
6. Training Effectiveness Evaluation
7. Unsheduled Training reports
8. Re-training records
9. Internal & External Communication File
10. Compliance to legal evaluation
11. Contract agreements for vendors
12. Pest Control records
13. Housekeeping records
14. Canteen records etc.
When auditors do inspection for any deficiency they give Non-Confirmity reports, i.e. N.C.R, for ISO Audits, the closure period for the NCR is 90 Days.
If the deficiencies are related to documents then it can be close by mail evidences, but if they are operational then reaudits is been conducted by auditors.
Type of NCR
1. Minor - where their is no direct impact on human being, quality, environment, health and safety.
2. Major - where their is direct loss of human being, quality, environment, health and safety.
Minor deficiency if not close within 30 days then it becomes major NC for next audit.
Certification:
ISO certification is valid for 3 years.
But every year auditors visit the company and conduct the audit to check continual improvement of the systems and company.
and then they continue the certification for next year.
for consistent 3 years you have to be with 1 agency only. once the 3 years complete you can change the certification agency if required for any reason.
Pls revert back for any query.
__________________________________________________ __________________
Regards,
Siya.
From India, Mumbai
ISO Stands for International Organization For Standardization.
It contains many standard: few of them are as below
1. 9001:2008
9001 stands for the number given to quality parameters & 2008 stand for the year, when standard has been revised, earlier it was 2000, but now it is 9001:2008. It is also known as QMS, i.e Quality Management System, Where all the quality related parameters and their compliances are inspected by the auditors.
2. 14001:2004
14001 stands for the number given to Environmental parameters & 2004 stand for the year, when standard has been revised.It is also known as EMS, i.e Environmental Management System, Where all the environmental aspect and impacts and their compliances are inspected by the auditors.
3. 18001:2007
18001 stands for the number given to Health & Safety parameters & 2007 stand for the year, when standard has been revised.It is also known as OHSAS, i.e. Occupational Health & Safety Assessment Series. and even known as OH&S, where all the Health & Safety related parameters and their compliances are inspected by the auditors.
Group Risk Assessment, Minutes of Safety Meetings, reports of Mock drill and results of emergency preparedness are the important doc's for OHSAS Audit.
Who Do the ISO Audits:
External Audit is done by the ISO Agencies like BVQI, QS and many more...
Internal Audit is done by the company personnel, which include Management Representative, Head of Quality Assurance Department, and other dept. head if required.
HR Documents:
1. Employee Details file
2. Attendance Registers
3. Competency Matrix
4. Training Need Identification
5. Annual Training Calander (Scheduled)
6. Training Effectiveness Evaluation
7. Unsheduled Training reports
8. Re-training records
9. Internal & External Communication File
10. Compliance to legal evaluation
11. Contract agreements for vendors
12. Pest Control records
13. Housekeeping records
14. Canteen records etc.
When auditors do inspection for any deficiency they give Non-Confirmity reports, i.e. N.C.R, for ISO Audits, the closure period for the NCR is 90 Days.
If the deficiencies are related to documents then it can be close by mail evidences, but if they are operational then reaudits is been conducted by auditors.
Type of NCR
1. Minor - where their is no direct impact on human being, quality, environment, health and safety.
2. Major - where their is direct loss of human being, quality, environment, health and safety.
Minor deficiency if not close within 30 days then it becomes major NC for next audit.
Certification:
ISO certification is valid for 3 years.
But every year auditors visit the company and conduct the audit to check continual improvement of the systems and company.
and then they continue the certification for next year.
for consistent 3 years you have to be with 1 agency only. once the 3 years complete you can change the certification agency if required for any reason.
Pls revert back for any query.
__________________________________________________ __________________
Regards,
Siya.
From India, Mumbai
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