I need a session plan on Retail management. And some material on the same to read and make manuals on.
From India, Hyderabad
From India, Hyderabad
HERE IS SOME RESOURCE
I AM NOT AWARE ON WHAT TOPICS YOU WANT TO EMPHASIS ON
RETAIL MANAGEMENT
Retail Principles
Become a good retail planner and decision maker while learning strategies for adapting to change. Explore the following areas: strategic planning, contemporary challenges, store location, retail institutions, franchising, and electronic retailing. Explore career paths available in retailing.
Retail Demographc/Logistc Mappoint
Create maps using road and data information. Import information and graph it with MapPoint software. Identify the uses for such maps, which include service and delivery planning, targeted mailing lists, and sales and territory analysis.
Retail Problem Solving
Decrease the subjectivity and emotional reactions associated with problem solving and decision making by learning a systematic, conscious, and visible approach to these important managerial functions.
Retail Marketing Principles
Explore marketing principles as found in the American business system, with an emphasis on consumer behavior, consumer and industrial products, distribution, market research, market segmentation, promotion, pricing, and international marketing.
Microcomputer Retail Business Applications
Gain an overview of Microsoft Office software and its five major applications: Microsoft Word, Excel, Access, PowerPoint, and Outlook. Also gain an understanding of Windows operating system and Internet Explorer. Successful course completion will assist in the preparation for core MOS certification.
Oral/Interpersonal Communications
Practice the necessary skills for effective speech delivery, listening, assertiveness, conflict resolution, teamwork, and general interpersonal communication.
Psychology of Human Relations
Examine the principles of interaction as applied to human relations at home and on the job. Explore topics such, as self concept personality development, learning, motivation, emotions, stress, human relations processes, and special relationships.
Retail Sales Principles
Apply fundamental selling principles in a controlled setting. Through the use of videotaped role playing and structured experiences, demonstrate the ability to approach, secure desire, handle objections, and close the sale. Examine the characteristics of a successful salesperson, buyer behavior, communication styles, ethics, and international sales.
Retail Merchandise Management
Learn how to manage retail inventories. Review the elements of planning and control from the perspective of profit performance in a retail enterprise. Analyze sales and gross margin performance and their relationship to markups, markdowns, stock turns, cost of goods sold, and open-to-buy. Apply basic theories of merchandising to the current retail environment.
Retail Visual Merchandising
Uncover the secrets of creating merchandise presentations that show and sell. Review the basics of color and design, arrangement techniques, and proper use of fixtures and lighting props. Use different skill-building techniques to create a variety of displays.
Principles of Supervision
Gain vital "how to" skills related to supervising others including developing job satisfaction, maintaining high employee morale, using specific tools of supervision, communicating well and evaluating, guiding and training employees. Use simulations, case studies and role play scenarios - but not lectures - to learn these concepts and develop your own supervisory philosophy
Written Communication
Study and practice the transfer of information, ideas, and experiences in written form through reports, letters, memoranda, and other documents. Gain proficiency in the areas of organization, clarity, accuracy, and directness.
Math w Business Apps
This course covers real numbers, basic operations, linear equations, proportions with one variable, percents, simple interest, compound interest, annuity, apply math concepts to the purchasing/buying process, apply math concepts to the selling process, and basic statistics with business/consumer applications.
Business Co-Op
Focus on goal setting, interpersonal relationships, and project activities during this occupational experience. The WCTC instructor/coordinator will work closely with the work site supervisor toward common educational objectives.
Customer Service Management
Explore the skills, attitudes, and thinking patterns required to manage customer satisfaction and loyalty. Develop the ability to lead and expand the customer service process, learn techniques for dealing with unhappy customers, and build skills for analyzing customer needs.
Management of Human Resources
Explore the supervisor's role in understanding, communicating, and implementing organizational policies and how these abilities affect employee productivity. Discuss topics including employee hiring, training, performance management, contract compliance, employment law, employee assistance programs, and more.
Retail Business Law
Examine the legal and ethical environments of business, including positive law, criminal and tort law, contracts, sales law, business formation, government regulation, agency, bailment, property, ethics, and social responsibility.
Marketing Research
Study market and business research as related to a realistic problem, and develop the problem in step sequence as information is gathered and analyzed. Suggest alternate solutions based on a scientific approach and application of research procedures.
Intro to Ethics: Theory & App
Gain a basic understanding of the theoretical foundations of ethical thought. Diverse ethical perspectives will be used to analyze and compare relevant issues. Students will critically evaluate individual, social and/or professional standards of behavior, and apply a systematic decision-making process to these situations.
Retail Promotion
Study and apply the promotional mix: advertising, personal selling, sales promotion, and publicity. Gain skills in selecting media, writing advertising copy, layout and design, and making budgeting considerations
International Business Practice Firm
Set up and run a virtual business to conduct e-commerce in a global environment and develop a marketing plan to market a product using the Internet. Make decisions about the overall operation of the firm and apply problem-solving strategies in a team environment.
Economics
Discuss the major institutions and principles that underlie the contemporary American economic system, and consider topics such as the free enterprise system, supply and demand, circular flow, government involvement, the federal reserve system, economic growth and development, the effects of international trade, comparative economic systems, and global economics.
Introduction to Sociology
Introduces students to the basic concepts of sociology: culture, socialization, social stratification, multiculturalism, and the five institutions, including family, government, economics, religion, and education. Other topics include demography, deviance, technology, environment, social issues, social change, social organization, and workplace issues.
SUPPLY CHAIN MANAGEMENT IN RETAIL
SCM its importance in RETAIL: logistics: procurement: purchase: supply: inventory:
warehousing: store management: etc etc
================================================== ==
BOOKS
RETAIL MANAGEMENT
BY
BARRY BERMAN / JOEL EVANS
RETAIL MANAGEMENT
BY
MICHAEL LEVY / BARTON WEITZ
=================================================
REGARDS
LEO LINGHAM
From India, Mumbai
257I AM NOT AWARE ON WHAT TOPICS YOU WANT TO EMPHASIS ON
RETAIL MANAGEMENT
Retail Principles
Become a good retail planner and decision maker while learning strategies for adapting to change. Explore the following areas: strategic planning, contemporary challenges, store location, retail institutions, franchising, and electronic retailing. Explore career paths available in retailing.
Retail Demographc/Logistc Mappoint
Create maps using road and data information. Import information and graph it with MapPoint software. Identify the uses for such maps, which include service and delivery planning, targeted mailing lists, and sales and territory analysis.
Retail Problem Solving
Decrease the subjectivity and emotional reactions associated with problem solving and decision making by learning a systematic, conscious, and visible approach to these important managerial functions.
Retail Marketing Principles
Explore marketing principles as found in the American business system, with an emphasis on consumer behavior, consumer and industrial products, distribution, market research, market segmentation, promotion, pricing, and international marketing.
Microcomputer Retail Business Applications
Gain an overview of Microsoft Office software and its five major applications: Microsoft Word, Excel, Access, PowerPoint, and Outlook. Also gain an understanding of Windows operating system and Internet Explorer. Successful course completion will assist in the preparation for core MOS certification.
Oral/Interpersonal Communications
Practice the necessary skills for effective speech delivery, listening, assertiveness, conflict resolution, teamwork, and general interpersonal communication.
Psychology of Human Relations
Examine the principles of interaction as applied to human relations at home and on the job. Explore topics such, as self concept personality development, learning, motivation, emotions, stress, human relations processes, and special relationships.
Retail Sales Principles
Apply fundamental selling principles in a controlled setting. Through the use of videotaped role playing and structured experiences, demonstrate the ability to approach, secure desire, handle objections, and close the sale. Examine the characteristics of a successful salesperson, buyer behavior, communication styles, ethics, and international sales.
Retail Merchandise Management
Learn how to manage retail inventories. Review the elements of planning and control from the perspective of profit performance in a retail enterprise. Analyze sales and gross margin performance and their relationship to markups, markdowns, stock turns, cost of goods sold, and open-to-buy. Apply basic theories of merchandising to the current retail environment.
Retail Visual Merchandising
Uncover the secrets of creating merchandise presentations that show and sell. Review the basics of color and design, arrangement techniques, and proper use of fixtures and lighting props. Use different skill-building techniques to create a variety of displays.
Principles of Supervision
Gain vital "how to" skills related to supervising others including developing job satisfaction, maintaining high employee morale, using specific tools of supervision, communicating well and evaluating, guiding and training employees. Use simulations, case studies and role play scenarios - but not lectures - to learn these concepts and develop your own supervisory philosophy
Written Communication
Study and practice the transfer of information, ideas, and experiences in written form through reports, letters, memoranda, and other documents. Gain proficiency in the areas of organization, clarity, accuracy, and directness.
Math w Business Apps
This course covers real numbers, basic operations, linear equations, proportions with one variable, percents, simple interest, compound interest, annuity, apply math concepts to the purchasing/buying process, apply math concepts to the selling process, and basic statistics with business/consumer applications.
Business Co-Op
Focus on goal setting, interpersonal relationships, and project activities during this occupational experience. The WCTC instructor/coordinator will work closely with the work site supervisor toward common educational objectives.
Customer Service Management
Explore the skills, attitudes, and thinking patterns required to manage customer satisfaction and loyalty. Develop the ability to lead and expand the customer service process, learn techniques for dealing with unhappy customers, and build skills for analyzing customer needs.
Management of Human Resources
Explore the supervisor's role in understanding, communicating, and implementing organizational policies and how these abilities affect employee productivity. Discuss topics including employee hiring, training, performance management, contract compliance, employment law, employee assistance programs, and more.
Retail Business Law
Examine the legal and ethical environments of business, including positive law, criminal and tort law, contracts, sales law, business formation, government regulation, agency, bailment, property, ethics, and social responsibility.
Marketing Research
Study market and business research as related to a realistic problem, and develop the problem in step sequence as information is gathered and analyzed. Suggest alternate solutions based on a scientific approach and application of research procedures.
Intro to Ethics: Theory & App
Gain a basic understanding of the theoretical foundations of ethical thought. Diverse ethical perspectives will be used to analyze and compare relevant issues. Students will critically evaluate individual, social and/or professional standards of behavior, and apply a systematic decision-making process to these situations.
Retail Promotion
Study and apply the promotional mix: advertising, personal selling, sales promotion, and publicity. Gain skills in selecting media, writing advertising copy, layout and design, and making budgeting considerations
International Business Practice Firm
Set up and run a virtual business to conduct e-commerce in a global environment and develop a marketing plan to market a product using the Internet. Make decisions about the overall operation of the firm and apply problem-solving strategies in a team environment.
Economics
Discuss the major institutions and principles that underlie the contemporary American economic system, and consider topics such as the free enterprise system, supply and demand, circular flow, government involvement, the federal reserve system, economic growth and development, the effects of international trade, comparative economic systems, and global economics.
Introduction to Sociology
Introduces students to the basic concepts of sociology: culture, socialization, social stratification, multiculturalism, and the five institutions, including family, government, economics, religion, and education. Other topics include demography, deviance, technology, environment, social issues, social change, social organization, and workplace issues.
SUPPLY CHAIN MANAGEMENT IN RETAIL
SCM its importance in RETAIL: logistics: procurement: purchase: supply: inventory:
warehousing: store management: etc etc
================================================== ==
BOOKS
RETAIL MANAGEMENT
BY
BARRY BERMAN / JOEL EVANS
RETAIL MANAGEMENT
BY
MICHAEL LEVY / BARTON WEITZ
=================================================
REGARDS
LEO LINGHAM
From India, Mumbai
Human Resources ISSUES in RETAIL MANAGEMENT
Here are some selection of HR ISSUES, with sample
suggested solutions thrown in.
You can add/delete your own ideas into it.
GOOD LUCK
REGARDS
LEO LINGHAM
----------------------------------------------------------------------------------------
1. Compensation
Compensation is a complex and strategically critical issue for RETAIL businesses today.
---------------------------------------------
Compensation as Motivation
Paying for Performance
Bonuses are back. Be sure to get the most for your money.
The Power of Base Pay
A compensation expert >>>> improve your compensation strategy by developing an effective, market-driven base pay system.
Pay for Performance -- and Nothing Else
Employment relationships are transactional by nature. Today's transactions are fast moving, short-term and fully exposed, as free agents negotiate with managers for project and contract work.
--------------------------------------------------------
Compensation Strategy
Recruiting Top Talent, One by One
The tweak >>>> compensation package over time to attract key managers.
Wage Wars
An employee who makes $35,000 a year may be happy as a clam with his compensation until he learns that Frank in the cube next door makes $40,000. >>>> handling the delicate subject of employee salary information.
Shifting Workplace Values Alter Pay Strategies
Incentive compensation is becoming the norm, and salary increases seem to pattern economic performance.
Kill the Commissions
The case >>>> dropping individual commissions.
The Right Way to Pay
After decades of paying employees in the same old way, cutting-edge CEOs are solving their worst compensation problems by adding one critical factor: risk.
---------------------------------------------------------------------
Employee Ownership
The Ultimate Employee Buy-in
Sell the company to your employees? It's a great idea--both for you and for the business you're leaving behind.
Granting Options
private companies' use of stock options.
Retiring Minds
In today's tough market, selling stock to employees may be the smartest path to an exit strategy.
CEO's Notebook: Stock Options & Equity
Tips and resources on offering stock options, sharing equity, teaching employees about their stock, and discouraging them from selling stock to start their own businesses.
ESOPs or Stock Options: Which Will Work for Your Company?
If you're contemplating, seek advice.
When Employees Share Stock Pain, Not Gain
Sure, stock options are a great recruiting tool, but are you prepared to deal with employee reaction if your company's stock price takes a dive?
Know Your Options
Deciding which stock option program is best for your business can be tricky. What you need to know when structuring an employee stock ownership plan.
Motherhood, Apple Pie & Stock Options
Although stock options are widely used to attract quality employees, they can have negative effects if employees misunderstand them or they're issued irresponsibly
--------------------------------------------------------------------------
Sizing Up Your Salaries
Are You Paying Yourself Enough?
You're getting by on a paltry salary because that's what's best for your company. Or is it? An owner's low pay can send the wrong message -- to investors and employees.
Are You Cheating Your Employees?
Litigation from wage-and-hour disputes is skyrocketing. And you may be breaking the law without even knowing it.
Payday
benchmark your salary structure.
The Unkindest Cut of All
How one company's founders have gone about cutting their own pay to help their business stay afloat.
What's Hot: Sales Compensation
SEEK help >>>> you design a compensation plan for your sales staff.
The Executive Pay Game.
executive salary and bonus ranges >>>> benchmark your company's salaries.
Board Pay: Five Hot Trends
The way boards pay their members is changing as fast as the duties they perform
What's Fair Pay for Your CEO?
Pondering just how much to compensate your CEO? come up with realistic benchmarks for executive pay.
Executive Compensation May Need a Boost
executive pay should keep pace with other compensation.
================================================== ================
2. Developing Winning Teams
you should attract team players and build strong teams.
Teamwork
Any tips for hiring for a team environment?
hire team players by putting all job candidates through grueling office-wide scrutiny.
How can we build a winning sales team?
Consider rewarding sales-support staffers with sales commissions.
We need to promote teamwork. Any ideas?
developing an incentive system that develops teamwork .
How do I manage virtual teams?
Use these long-distance management tips >>>>> to help keep your virtual teams connected.
Team Angst
A psychiatrist examines the conflict that often arises in work teams, comparing them with group therapy sessions. A good team relationship, he suggests, requires nurturing from a strong leader.
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Team Success Factors
Great Players and Strong Leaders
We cling to the idea of success being based on individuals, the leadership makes a great group.
Coaching
use techniques that companies have successfully used to engage and motivate employee teams.
Training and Incentives
why employees need both incentives and training to make team-based management work.
Rewards and Recognition
If you want to build high-performance teams, you need to recognize and reward both individual and team efforts.
Effective Meetings
Use effective strategies to help you dramatically improve your team meetings.
---------------------------------------------------------------------------
Team-Building Techniques
A Crash Course in Communication
Need a quick refresher on effective interpersonal interaction?
Squelching Office Conflicts
Bickering employees can kill office morale and productivity. More businesses are paying ombudsmen to help staffers get along.
The Joy of Conflict
The impulse is to seek workplace consensus. But sometimes it's better to fight.
Listen Actively
Poor listening may be hurting your teams -- and your bottom line. >>>> how to improve your listening skills.
Build Rapport with Different Personalities
Foster teamwork by learning how to handle personalities that push your buttons.
Don't Be Rude
Say what you mean without making enemies in the process.
---------------------------------------------------------
Case Studies and Best Practices
Playing Well With Others
Office cliques sap morale and kill productivity.
Verifone's Virtual Teams Work
how virtual teams can quickly gather information from even the most far-flung staffers.
Launch a Leadership Training Program
develop a comprehensive in-house leadership training program -- and saved money on it.
Make Marketing a Team Effort
Learn the value of team-based marketing.
===================================
3. Employee Ownership
Sharing business ownership with employees is hot these days.
Think it over for your business
=================================================
4. Equity as Compensation
Using equity as a currency is a tricky and complex matter. Whether your taking stock options in lieu of cash or using them to retain and recruit employees,
Think it over wisely
===============================================
5. Executive Recruiting
If you thought finding good entry-level help was tough in this troublesome talent market, try locating a chief technology officer, a director of operations, or even your successor. Seek advice.
-------------------------------------------------------
Recruiting with the Big Boys
Hot Tip: Executive Recruiter
Hiring an executive recruiter can give your company a recruiting edge.
Scenes From the Talent Wars
As the labor market tightens, employers are going to ever greater lengths to lure top performers. How aggressive are you willing to get?
Bringing the Best on Board
Don't assume you can't afford top-notch executives for your small company. Give them steady incomes and space to perform, and they'll soon pay for themselves.
Make Hiring a Process, Not an Event
If recruitment isn’t an integral part of your strategic business, you may end up holding the bag.
When is it Time to Hire More Employees?
develop a strategic HR planning.
Hire the Best
Getting a successful executive to join your management team may seem like the impossible dream. How can an upstart outbid established companies for talent? It's all in how you approach the offer.
Winning the War for Talent
Why are companies having such a difficult time attracting, managing, and keeping executive talent? And what can your business do to land the best and brightest?
Flexible High Flyer
Sometimes flexibility is the key to executive recruiting success.
-----------------------------------------------------------------------------------
Looking Within: Why Finding Top Executives in Your Company Pays Off
Better the Hire You Know
Here's why more and more employers are welcoming back "boomerang" hires -- former employees who have left for other jobs only to return.
The Making of a President
Long-term training can turn employees with potential into future company presidents
The Next in Line
Think twice before you recruit outsiders to grow your company. You may be better off filling the new positions with people you've trained yourself -- provided you have a plan for filling their current positions.
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Filling the Top Spots Flawlessly
The Perils of Hiring Stars
Beware the sparkling resume: New research shows that "superstar" employees often do real harm.
The CEO Job Description
Crafting the perfect job description is crucial to attracting the best candidates for the job,
The 4 Hiring Practices of Highly Successful Organizations
Finding the right person for the right job fuels success.
Searching for a CEO
headhunt
For Rent: Savvy CIO, Available Fridays
why some companies are contracting their chief information officers.
something to think about.
Recruiting Top Talent, One by One
carefully enhance the compensation package to attract key managers.
Narrowing the Field: Finding the Perfect Candidate for the Position
How to Hire Wisely
Forget the gimmicky tests and interview books. use experts .
Human Resource Spotlight: Sourcing Candidates
contract sourcing and screening job candidates.
Planning for the Perfect Hire
USE a step-by-step process for solid hiring.
No Room for Compromise
Holding out for the perfect job candidate may be frustrating, time consuming, and costly, but making a mistake in hiring can be disastrous.
Zero Defect Hiring
use preinterview strategies and tips on checking references.
================================================== =====
6. Hiring Your First Employee
Your business is growing so fast that soon you'll be not only your own boss, but someone else's as well. It's time to hire your first employee.HOW
==================================================
7. Motivating Employees
Employee motivation can be as individual as the people who work for you. Find out what inspires your employees and figure out a way to give it to them.
----------------------------------------------------------------
Corporate Culture
Managing One-to-One
Operating under the premise that no two workers are alike, companies that are practicing one-to-one management are figuring out what makes each of their employees tick.
It's All in the Details
How do you build morale and a sense of corporate responsibility?
Hands On: All Together Now
Sure, new ideas are important, but how do you get employees to set aside time to brainstorm?
How To Uncover Employee Potential
How can you unearth and nurture your employees' strengths?
-----------------------------------------------------------------------------
Morale Boosters
Measuring Morale
There's only one way to know how good morale really is in your company: ask the people who work there.
Street Smarts: The Tournament
Morale took a real beating this fall. But there's nothing that lifts the spirits like some friendly competition.
Revving Up the "P" Word (Productivity)
Though productivity is often defined in numbers, it relies very heavily upon people and their attitudes.
Leading in Hard Times
CEO must lead your company through bleak times.
------------------------------------------------------------------------------
Recognition
Hands On: Not-So-Bright Ideas
company honors employees who come up with great new product ideas, as well as those less-than-shining suggestions.
Hot Tip: Reinforcing Teamwork
it's better to reward teamwork than single out superstars.
Rewarding Teams Along the Way
If you want to build high-performance teams, you need to recognize and reward both individual and team efforts.
Personalizing Recognition
People love being singled out, and it doesn't cost a thing to add a personal touch to your recognition efforts.
--------------------------------------------------------------------------------
Non-Cash Incentives
Low-Cost Ways to Build Employee Commitment
determine useful low cost methods.
It Takes More Than Pay to Keep Good Workers
Companies are finding a number of ways to expand responsiveness and flexibility beyond traditional compensation programs to retain top employees.
Incentives for All Generations
The one-size-fits-all approach no longer suits today's multigenerational workplaces.
Winter Holiday Rewards
The hectic holiday season is the time to show off a well-thought-out reward strategy that helps yourworkforce stay motivated and focused.
Perks You Can Afford
develop some unique employee benefits that can help you create an environment your workers won't want to leave.
--------------------------------------------------------------------------------
Motivation by Compensation
Trust but Verify
use a variety of methods as motivational tools.
Useful tool
should compensate its sales force based on fair and reachable short-term goals.
Hands On: Showing Up
Are your workers not in the habit of showing up everyday? Try instituting a bonus system to encourage perfect attendance.
Turn Motivation Inside Out
Inside sales teams often go unrecognized and unrewarded. To motivate them and build a winning sales team all around, reward sales support staffers with commissions, too.
Goals, Roles, Pay, and Performance
If you've promised goal-based compensation, you need to clearly communicate roles, goals, and paths; otherwise, you may end up with disgruntled employees.
Turbocharge Your Bonus Plan
Take a regular bonus plan and add a kicker -- an increase in the payout if certain targets are met.
-----------------------------------------------------------------------------
Creating a Fun Workplace
The Right Staff
Foster a happy, effective workforce by encouraging employees to integrate work with their outside interests and hobbies.
Have Fun, Make Money
how company parties CAN help produce better customer service and happier employees.
Fun at Work: Enliven Your Culture
entertained employees are motivated and productive employees liven up your business.
================================================== =======
8. Recruiting
Finding even one employee in today's talent drought is tough; finding an entire staff may seem impossible.
----------------------------------------------------------------------
Learn from the Best
Hire the Best
Getting a successful executive to join your management team may seem like the impossible dream. How can an upstart outbid the big boys for talent? It's all in how you approach the offer.
The Right Fit
the problem isn't just finding employees - it was finding the right employees.
Recruiting Secrets of the Smartest Companies Around
traditional staffing methods aren't enough anymore. Several successful small-business owners share their tricks for locating and luring top talent.
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Go Back to School
Beyond Campus Recruiting
Large companies have teamed up with universities and business schools for years to recruit the best and brightest. Now smaller companies are going back to school to create invaluable school-to-work relationships with local educational institutions.
---------------------------------------------------------------------------------
Work the Web
Is Your Company Web Site Turning Candidates Away?
You considered your customers, suppliers, and distributors when you created your company's Web site, but you may have overlooked one of your site's biggest audiences - potential employees.
Web Recruiting
More than 70% of companies use the Internet to recruit workers. Should you?
The Truth about Internet Recruiting
A look at why Internet job boards may or may not be the best solution for your staffing needs.
-----------------------------------------------------------------------------------
Enlist the Opposition
Hot Tip: Competitive Hiring
It's important to pay attention to where applicants are currently working. Chances are, there may be more candidates where they came from.
Poaching: Where to Draw the Line
It's no big secret that your biggest competitor can also be your biggest source of future qualified employees. But there are certain legal and ethical lines you'd be wise not to cross.
-----------------------------------------------------------------------------
Spread the Word
Jazzy Job Ads Attract Lots of Responses
If you want to elicit more responses to your want ads, have fun with them. Creative titles and tantalizing ads will attract more job seekers.
--------------------------------------------------------------------------------
Look Within
The Leader Within
Looking for an executive or successor? Don't overlook your own staff. Here's how to tap the talent sitting right under your nose.
================================================== ====
9. Recruiting and Retention Secrets
What company would know more about getting and keeping talented employees .
Finding Employees
Master Networkers
acquire employees and clients through relentless networking and community involvement
The Right Fit
thrive by developing an elaborate system for finding and keeping high-quality employees.
The People Chase
successfully recruiting employees a tight labor market >>>>> conducting interviews on weekends and filling out paperwork for applicants.
--------------------------------------------------------------------
Recruiting Strategies
Company Profile
IT IS A VERY USEFUL TOOL IN RECRUITMENT.
Screening
develope candidate screening procedures and interview questions to ensure that new recruits are a good fit.
Motivation
Look for a new way to motivate employees.
Recruiting Top Talent, One by One
carefully enhance the compensation package to attract key managers.
-----------------------------------------------------------------------------------
Retention
Employment Guaranteed, for Life
Are layoffs simply a necessary evil in today's business climate? build a culture to reflect that.
Keeping It Flexible
Imagine a workplace where employees decide how many days a week they'll work and how many weeks of vacation they'll take each year.
The Right Staff
hire people who know how to manage for themselves.
Personal Touch Keeps Bayou Services Afloat
To cultivate loyalty among workers offers them benefits such as a health plan and life insurance.
A Path for Employee Growth
grow the company by allowing the employees to grow with it.
Personnel Best
bring out the best in the employees by giving to them exactly what you expects to receive: dedication.
Redesign Work
design the company with employee retention in mind.
================================================== =
10. Open-Book Management
Explore the pros and cons of opening your books to employees.
================================================== ==
11. Training
Want to get the most from your employees? Offer them more than raises and promotions -- give them the opportunity to learn. In
----------------------------------------------------------------------------------------
Basic Training Strategies
Cross-Training
The better everyone knows everyone else's job, the better the company runs.
How are training costs calculated?
It's much easier to decide when and how training will be conducted once all of your needs and costs have been determined and supported by data.
Increasing Opportunities for Learning Can Lower Turnover
If you want to retain employees, train them.
The Training Myth
The most valuable employee training usually comes from on-the-job experience, not from a formal training session. Here's how to empower employees to learn for themselves.
-----------------------------------------------------------------
Continuing Education: It's Never Too Late
Spring Training
It's never too late to get that ........... degree. It just might help you better your business.
Striving for an A+ Workforce
A revolutionary facility helps entrepreneurs educate their workers.
-----------------------------------------------------------------------
Targeting Specific Workers
Resource: Honing Sales Skills through Fun and Games
Need to motivate your salespeople and reinforce their skills?
Leading Lessons
Learn how one company developed a successful in-house leadership training program -- and saved money on it.
Help Employees Reduce Work-Related Stress
A day-long stress-management workshop at this ambulance company teaches paramedics valuable coping skills and helps them perform better under pressure.
Good Training Strategy Helps Avoid Discrimination
What training strategies should an employer use to avoid harassment and discrimination in the workplace?
--------------------------------------------------------------------
Creative Alternatives
Hot Tip: Perfect Attendance
entice the employees to attend in-house training classes by offering noncash rewards.
Acting Out
A bit of theater can help employees get more from their training sessions.
No Train, No Gain
Ideas for the training and continuing education of your employees: it doesn't need to be an unpleasant chore.
High Education
offer uni course for higher training.
==============================================
=================================================
From India, Mumbai
Here are some selection of HR ISSUES, with sample
suggested solutions thrown in.
You can add/delete your own ideas into it.
GOOD LUCK
REGARDS
LEO LINGHAM
----------------------------------------------------------------------------------------
1. Compensation
Compensation is a complex and strategically critical issue for RETAIL businesses today.
---------------------------------------------
Compensation as Motivation
Paying for Performance
Bonuses are back. Be sure to get the most for your money.
The Power of Base Pay
A compensation expert >>>> improve your compensation strategy by developing an effective, market-driven base pay system.
Pay for Performance -- and Nothing Else
Employment relationships are transactional by nature. Today's transactions are fast moving, short-term and fully exposed, as free agents negotiate with managers for project and contract work.
--------------------------------------------------------
Compensation Strategy
Recruiting Top Talent, One by One
The tweak >>>> compensation package over time to attract key managers.
Wage Wars
An employee who makes $35,000 a year may be happy as a clam with his compensation until he learns that Frank in the cube next door makes $40,000. >>>> handling the delicate subject of employee salary information.
Shifting Workplace Values Alter Pay Strategies
Incentive compensation is becoming the norm, and salary increases seem to pattern economic performance.
Kill the Commissions
The case >>>> dropping individual commissions.
The Right Way to Pay
After decades of paying employees in the same old way, cutting-edge CEOs are solving their worst compensation problems by adding one critical factor: risk.
---------------------------------------------------------------------
Employee Ownership
The Ultimate Employee Buy-in
Sell the company to your employees? It's a great idea--both for you and for the business you're leaving behind.
Granting Options
private companies' use of stock options.
Retiring Minds
In today's tough market, selling stock to employees may be the smartest path to an exit strategy.
CEO's Notebook: Stock Options & Equity
Tips and resources on offering stock options, sharing equity, teaching employees about their stock, and discouraging them from selling stock to start their own businesses.
ESOPs or Stock Options: Which Will Work for Your Company?
If you're contemplating, seek advice.
When Employees Share Stock Pain, Not Gain
Sure, stock options are a great recruiting tool, but are you prepared to deal with employee reaction if your company's stock price takes a dive?
Know Your Options
Deciding which stock option program is best for your business can be tricky. What you need to know when structuring an employee stock ownership plan.
Motherhood, Apple Pie & Stock Options
Although stock options are widely used to attract quality employees, they can have negative effects if employees misunderstand them or they're issued irresponsibly
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Sizing Up Your Salaries
Are You Paying Yourself Enough?
You're getting by on a paltry salary because that's what's best for your company. Or is it? An owner's low pay can send the wrong message -- to investors and employees.
Are You Cheating Your Employees?
Litigation from wage-and-hour disputes is skyrocketing. And you may be breaking the law without even knowing it.
Payday
benchmark your salary structure.
The Unkindest Cut of All
How one company's founders have gone about cutting their own pay to help their business stay afloat.
What's Hot: Sales Compensation
SEEK help >>>> you design a compensation plan for your sales staff.
The Executive Pay Game.
executive salary and bonus ranges >>>> benchmark your company's salaries.
Board Pay: Five Hot Trends
The way boards pay their members is changing as fast as the duties they perform
What's Fair Pay for Your CEO?
Pondering just how much to compensate your CEO? come up with realistic benchmarks for executive pay.
Executive Compensation May Need a Boost
executive pay should keep pace with other compensation.
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2. Developing Winning Teams
you should attract team players and build strong teams.
Teamwork
Any tips for hiring for a team environment?
hire team players by putting all job candidates through grueling office-wide scrutiny.
How can we build a winning sales team?
Consider rewarding sales-support staffers with sales commissions.
We need to promote teamwork. Any ideas?
developing an incentive system that develops teamwork .
How do I manage virtual teams?
Use these long-distance management tips >>>>> to help keep your virtual teams connected.
Team Angst
A psychiatrist examines the conflict that often arises in work teams, comparing them with group therapy sessions. A good team relationship, he suggests, requires nurturing from a strong leader.
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Team Success Factors
Great Players and Strong Leaders
We cling to the idea of success being based on individuals, the leadership makes a great group.
Coaching
use techniques that companies have successfully used to engage and motivate employee teams.
Training and Incentives
why employees need both incentives and training to make team-based management work.
Rewards and Recognition
If you want to build high-performance teams, you need to recognize and reward both individual and team efforts.
Effective Meetings
Use effective strategies to help you dramatically improve your team meetings.
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Team-Building Techniques
A Crash Course in Communication
Need a quick refresher on effective interpersonal interaction?
Squelching Office Conflicts
Bickering employees can kill office morale and productivity. More businesses are paying ombudsmen to help staffers get along.
The Joy of Conflict
The impulse is to seek workplace consensus. But sometimes it's better to fight.
Listen Actively
Poor listening may be hurting your teams -- and your bottom line. >>>> how to improve your listening skills.
Build Rapport with Different Personalities
Foster teamwork by learning how to handle personalities that push your buttons.
Don't Be Rude
Say what you mean without making enemies in the process.
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Case Studies and Best Practices
Playing Well With Others
Office cliques sap morale and kill productivity.
Verifone's Virtual Teams Work
how virtual teams can quickly gather information from even the most far-flung staffers.
Launch a Leadership Training Program
develop a comprehensive in-house leadership training program -- and saved money on it.
Make Marketing a Team Effort
Learn the value of team-based marketing.
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3. Employee Ownership
Sharing business ownership with employees is hot these days.
Think it over for your business
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4. Equity as Compensation
Using equity as a currency is a tricky and complex matter. Whether your taking stock options in lieu of cash or using them to retain and recruit employees,
Think it over wisely
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5. Executive Recruiting
If you thought finding good entry-level help was tough in this troublesome talent market, try locating a chief technology officer, a director of operations, or even your successor. Seek advice.
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Recruiting with the Big Boys
Hot Tip: Executive Recruiter
Hiring an executive recruiter can give your company a recruiting edge.
Scenes From the Talent Wars
As the labor market tightens, employers are going to ever greater lengths to lure top performers. How aggressive are you willing to get?
Bringing the Best on Board
Don't assume you can't afford top-notch executives for your small company. Give them steady incomes and space to perform, and they'll soon pay for themselves.
Make Hiring a Process, Not an Event
If recruitment isn’t an integral part of your strategic business, you may end up holding the bag.
When is it Time to Hire More Employees?
develop a strategic HR planning.
Hire the Best
Getting a successful executive to join your management team may seem like the impossible dream. How can an upstart outbid established companies for talent? It's all in how you approach the offer.
Winning the War for Talent
Why are companies having such a difficult time attracting, managing, and keeping executive talent? And what can your business do to land the best and brightest?
Flexible High Flyer
Sometimes flexibility is the key to executive recruiting success.
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Looking Within: Why Finding Top Executives in Your Company Pays Off
Better the Hire You Know
Here's why more and more employers are welcoming back "boomerang" hires -- former employees who have left for other jobs only to return.
The Making of a President
Long-term training can turn employees with potential into future company presidents
The Next in Line
Think twice before you recruit outsiders to grow your company. You may be better off filling the new positions with people you've trained yourself -- provided you have a plan for filling their current positions.
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Filling the Top Spots Flawlessly
The Perils of Hiring Stars
Beware the sparkling resume: New research shows that "superstar" employees often do real harm.
The CEO Job Description
Crafting the perfect job description is crucial to attracting the best candidates for the job,
The 4 Hiring Practices of Highly Successful Organizations
Finding the right person for the right job fuels success.
Searching for a CEO
headhunt
For Rent: Savvy CIO, Available Fridays
why some companies are contracting their chief information officers.
something to think about.
Recruiting Top Talent, One by One
carefully enhance the compensation package to attract key managers.
Narrowing the Field: Finding the Perfect Candidate for the Position
How to Hire Wisely
Forget the gimmicky tests and interview books. use experts .
Human Resource Spotlight: Sourcing Candidates
contract sourcing and screening job candidates.
Planning for the Perfect Hire
USE a step-by-step process for solid hiring.
No Room for Compromise
Holding out for the perfect job candidate may be frustrating, time consuming, and costly, but making a mistake in hiring can be disastrous.
Zero Defect Hiring
use preinterview strategies and tips on checking references.
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6. Hiring Your First Employee
Your business is growing so fast that soon you'll be not only your own boss, but someone else's as well. It's time to hire your first employee.HOW
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7. Motivating Employees
Employee motivation can be as individual as the people who work for you. Find out what inspires your employees and figure out a way to give it to them.
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Corporate Culture
Managing One-to-One
Operating under the premise that no two workers are alike, companies that are practicing one-to-one management are figuring out what makes each of their employees tick.
It's All in the Details
How do you build morale and a sense of corporate responsibility?
Hands On: All Together Now
Sure, new ideas are important, but how do you get employees to set aside time to brainstorm?
How To Uncover Employee Potential
How can you unearth and nurture your employees' strengths?
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Morale Boosters
Measuring Morale
There's only one way to know how good morale really is in your company: ask the people who work there.
Street Smarts: The Tournament
Morale took a real beating this fall. But there's nothing that lifts the spirits like some friendly competition.
Revving Up the "P" Word (Productivity)
Though productivity is often defined in numbers, it relies very heavily upon people and their attitudes.
Leading in Hard Times
CEO must lead your company through bleak times.
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Recognition
Hands On: Not-So-Bright Ideas
company honors employees who come up with great new product ideas, as well as those less-than-shining suggestions.
Hot Tip: Reinforcing Teamwork
it's better to reward teamwork than single out superstars.
Rewarding Teams Along the Way
If you want to build high-performance teams, you need to recognize and reward both individual and team efforts.
Personalizing Recognition
People love being singled out, and it doesn't cost a thing to add a personal touch to your recognition efforts.
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Non-Cash Incentives
Low-Cost Ways to Build Employee Commitment
determine useful low cost methods.
It Takes More Than Pay to Keep Good Workers
Companies are finding a number of ways to expand responsiveness and flexibility beyond traditional compensation programs to retain top employees.
Incentives for All Generations
The one-size-fits-all approach no longer suits today's multigenerational workplaces.
Winter Holiday Rewards
The hectic holiday season is the time to show off a well-thought-out reward strategy that helps yourworkforce stay motivated and focused.
Perks You Can Afford
develop some unique employee benefits that can help you create an environment your workers won't want to leave.
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Motivation by Compensation
Trust but Verify
use a variety of methods as motivational tools.
Useful tool
should compensate its sales force based on fair and reachable short-term goals.
Hands On: Showing Up
Are your workers not in the habit of showing up everyday? Try instituting a bonus system to encourage perfect attendance.
Turn Motivation Inside Out
Inside sales teams often go unrecognized and unrewarded. To motivate them and build a winning sales team all around, reward sales support staffers with commissions, too.
Goals, Roles, Pay, and Performance
If you've promised goal-based compensation, you need to clearly communicate roles, goals, and paths; otherwise, you may end up with disgruntled employees.
Turbocharge Your Bonus Plan
Take a regular bonus plan and add a kicker -- an increase in the payout if certain targets are met.
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Creating a Fun Workplace
The Right Staff
Foster a happy, effective workforce by encouraging employees to integrate work with their outside interests and hobbies.
Have Fun, Make Money
how company parties CAN help produce better customer service and happier employees.
Fun at Work: Enliven Your Culture
entertained employees are motivated and productive employees liven up your business.
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8. Recruiting
Finding even one employee in today's talent drought is tough; finding an entire staff may seem impossible.
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Learn from the Best
Hire the Best
Getting a successful executive to join your management team may seem like the impossible dream. How can an upstart outbid the big boys for talent? It's all in how you approach the offer.
The Right Fit
the problem isn't just finding employees - it was finding the right employees.
Recruiting Secrets of the Smartest Companies Around
traditional staffing methods aren't enough anymore. Several successful small-business owners share their tricks for locating and luring top talent.
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Go Back to School
Beyond Campus Recruiting
Large companies have teamed up with universities and business schools for years to recruit the best and brightest. Now smaller companies are going back to school to create invaluable school-to-work relationships with local educational institutions.
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Work the Web
Is Your Company Web Site Turning Candidates Away?
You considered your customers, suppliers, and distributors when you created your company's Web site, but you may have overlooked one of your site's biggest audiences - potential employees.
Web Recruiting
More than 70% of companies use the Internet to recruit workers. Should you?
The Truth about Internet Recruiting
A look at why Internet job boards may or may not be the best solution for your staffing needs.
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Enlist the Opposition
Hot Tip: Competitive Hiring
It's important to pay attention to where applicants are currently working. Chances are, there may be more candidates where they came from.
Poaching: Where to Draw the Line
It's no big secret that your biggest competitor can also be your biggest source of future qualified employees. But there are certain legal and ethical lines you'd be wise not to cross.
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Spread the Word
Jazzy Job Ads Attract Lots of Responses
If you want to elicit more responses to your want ads, have fun with them. Creative titles and tantalizing ads will attract more job seekers.
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Look Within
The Leader Within
Looking for an executive or successor? Don't overlook your own staff. Here's how to tap the talent sitting right under your nose.
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9. Recruiting and Retention Secrets
What company would know more about getting and keeping talented employees .
Finding Employees
Master Networkers
acquire employees and clients through relentless networking and community involvement
The Right Fit
thrive by developing an elaborate system for finding and keeping high-quality employees.
The People Chase
successfully recruiting employees a tight labor market >>>>> conducting interviews on weekends and filling out paperwork for applicants.
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Recruiting Strategies
Company Profile
IT IS A VERY USEFUL TOOL IN RECRUITMENT.
Screening
develope candidate screening procedures and interview questions to ensure that new recruits are a good fit.
Motivation
Look for a new way to motivate employees.
Recruiting Top Talent, One by One
carefully enhance the compensation package to attract key managers.
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Retention
Employment Guaranteed, for Life
Are layoffs simply a necessary evil in today's business climate? build a culture to reflect that.
Keeping It Flexible
Imagine a workplace where employees decide how many days a week they'll work and how many weeks of vacation they'll take each year.
The Right Staff
hire people who know how to manage for themselves.
Personal Touch Keeps Bayou Services Afloat
To cultivate loyalty among workers offers them benefits such as a health plan and life insurance.
A Path for Employee Growth
grow the company by allowing the employees to grow with it.
Personnel Best
bring out the best in the employees by giving to them exactly what you expects to receive: dedication.
Redesign Work
design the company with employee retention in mind.
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10. Open-Book Management
Explore the pros and cons of opening your books to employees.
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11. Training
Want to get the most from your employees? Offer them more than raises and promotions -- give them the opportunity to learn. In
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Basic Training Strategies
Cross-Training
The better everyone knows everyone else's job, the better the company runs.
How are training costs calculated?
It's much easier to decide when and how training will be conducted once all of your needs and costs have been determined and supported by data.
Increasing Opportunities for Learning Can Lower Turnover
If you want to retain employees, train them.
The Training Myth
The most valuable employee training usually comes from on-the-job experience, not from a formal training session. Here's how to empower employees to learn for themselves.
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Continuing Education: It's Never Too Late
Spring Training
It's never too late to get that ........... degree. It just might help you better your business.
Striving for an A+ Workforce
A revolutionary facility helps entrepreneurs educate their workers.
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Targeting Specific Workers
Resource: Honing Sales Skills through Fun and Games
Need to motivate your salespeople and reinforce their skills?
Leading Lessons
Learn how one company developed a successful in-house leadership training program -- and saved money on it.
Help Employees Reduce Work-Related Stress
A day-long stress-management workshop at this ambulance company teaches paramedics valuable coping skills and helps them perform better under pressure.
Good Training Strategy Helps Avoid Discrimination
What training strategies should an employer use to avoid harassment and discrimination in the workplace?
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Creative Alternatives
Hot Tip: Perfect Attendance
entice the employees to attend in-house training classes by offering noncash rewards.
Acting Out
A bit of theater can help employees get more from their training sessions.
No Train, No Gain
Ideas for the training and continuing education of your employees: it doesn't need to be an unpleasant chore.
High Education
offer uni course for higher training.
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