I would like to seek assistance for creating an Apt performance Management system in my organisation. i do not have prior experience doing this activity.
I am Part of an Air Freight handling company operating with 150 staffs right now from sharjah,UAE.
We have got the follwing Departments:
1.Operations staff
2.Sales team
3.Accounts
4.IT
5.Business Development
6.HR & Admin
i learnt that we do not have a defined / measurable KRA for individual Departments/Staff right now.
So please advise me where do i begin this Lengthy process
From United Arab Emirates, Sharjah
I am Part of an Air Freight handling company operating with 150 staffs right now from sharjah,UAE.
We have got the follwing Departments:
1.Operations staff
2.Sales team
3.Accounts
4.IT
5.Business Development
6.HR & Admin
i learnt that we do not have a defined / measurable KRA for individual Departments/Staff right now.
So please advise me where do i begin this Lengthy process
From United Arab Emirates, Sharjah
You need to start with a 'Competencies & Skills' based performance evaluation system since your company is not yet ready with the KRAs / Goals for each employee.
As a suggestion, consider 3 core competencies which you feel are important for your business. For example, 'Drive for Results', 'Customer Focus' & 'Professional Skills'. These will be applicable to all employees. Choose 3 more, which may differ as per the employee level. Define the meaning of each of these 6 Competencies & skills. Consider that these will be evaluated on the scale 1 to 5; 1 being the lowest score & 5 being the highest. Lay down & define each step (1 --> 5 ) on the scale so that evaluation is not subjective.
Put all the above on a Form called 'Appraisal Form'. Define the Reporting channels for each employee (ie, who will be the Reporting Manager & Reviewer for each). At the end, indicate how the Final Score shall be calculated. You can know some more details by visiting 'EmpXtrack' on the internet since they have provided performance solutions to many companies in UAE & in mid-east.
From India, Delhi
455As a suggestion, consider 3 core competencies which you feel are important for your business. For example, 'Drive for Results', 'Customer Focus' & 'Professional Skills'. These will be applicable to all employees. Choose 3 more, which may differ as per the employee level. Define the meaning of each of these 6 Competencies & skills. Consider that these will be evaluated on the scale 1 to 5; 1 being the lowest score & 5 being the highest. Lay down & define each step (1 --> 5 ) on the scale so that evaluation is not subjective.
Put all the above on a Form called 'Appraisal Form'. Define the Reporting channels for each employee (ie, who will be the Reporting Manager & Reviewer for each). At the end, indicate how the Final Score shall be calculated. You can know some more details by visiting 'EmpXtrack' on the internet since they have provided performance solutions to many companies in UAE & in mid-east.
From India, Delhi
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