Hi,
Before coming to my question let me explain what i have gone thru...Last year i applied for my PF withdrawal - ex employer submitted to RPFC office - RPFC site declared \"Your fund has been transferred to your bank account\" - After that no amount was credited - then while again contacted RPFC no response from them - Raised grievance from the site - still no response from RPFC - collected some email ids from RPFC and emailed regarding my problem - Next day i received an email stating \"Your file is missing, pls re-submit\" - As i work currently work outside country, re-submission was a long time wait till my next vacation - Now let me come to my question - 1)In my case, as previously RPFC declared and then rejected later, Is this only employee\'s headache or employer also should involve to get this done? Is there any responsibility for employer also or it just ends once they submit PF form?
From India, Mumbai
Before coming to my question let me explain what i have gone thru...Last year i applied for my PF withdrawal - ex employer submitted to RPFC office - RPFC site declared \"Your fund has been transferred to your bank account\" - After that no amount was credited - then while again contacted RPFC no response from them - Raised grievance from the site - still no response from RPFC - collected some email ids from RPFC and emailed regarding my problem - Next day i received an email stating \"Your file is missing, pls re-submit\" - As i work currently work outside country, re-submission was a long time wait till my next vacation - Now let me come to my question - 1)In my case, as previously RPFC declared and then rejected later, Is this only employee\'s headache or employer also should involve to get this done? Is there any responsibility for employer also or it just ends once they submit PF form?
From India, Mumbai
Hi Vipinrocky,
In most of the MNCs (IT) they have a vendor who takes care of all the PF related activities on behalf of the company, but it also depends on the scope of the work which is mentioned on the agreement between the company and the Vendor.
I have been working in an IT MNC wherein it was Vender's responsibility to close each and every case with the help of representative from the company who will be a middleman between employees and vender.
I had faced similar problems like yours, that's the reason we have advised employees to not to follow the PF Website because it cannot be guaranteed whether the data is updated correctly or not. I used to take a feedback from Vendor with all the possible documents from PF and share it with the employees(only feedback not documents). After that if employee faces any problem then I used to push the vendor to get it done as early as possible with the support of the organization.
On the other hand, I also know one more MNC, wherein there is a third party representative who will only submit the forms to the PF office and his work is done. After that neither he nor the company is responsible for the PF settlement.
In your case find out from the organization, how PF settlement works. What is the responsibility of the employee and Employer, try to contact with the person who takes care of PF activities in the organization.
Let me know if you have any further queries.
Regards
Rupali
From India, Pune
6In most of the MNCs (IT) they have a vendor who takes care of all the PF related activities on behalf of the company, but it also depends on the scope of the work which is mentioned on the agreement between the company and the Vendor.
I have been working in an IT MNC wherein it was Vender's responsibility to close each and every case with the help of representative from the company who will be a middleman between employees and vender.
I had faced similar problems like yours, that's the reason we have advised employees to not to follow the PF Website because it cannot be guaranteed whether the data is updated correctly or not. I used to take a feedback from Vendor with all the possible documents from PF and share it with the employees(only feedback not documents). After that if employee faces any problem then I used to push the vendor to get it done as early as possible with the support of the organization.
On the other hand, I also know one more MNC, wherein there is a third party representative who will only submit the forms to the PF office and his work is done. After that neither he nor the company is responsible for the PF settlement.
In your case find out from the organization, how PF settlement works. What is the responsibility of the employee and Employer, try to contact with the person who takes care of PF activities in the organization.
Let me know if you have any further queries.
Regards
Rupali
From India, Pune
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PF Withdrawal form.doc
PF Form 19 - PF Withdrawal.pdf