Dear RRS,
Yes you are right, but that is why I am insisting that when we order for a pizza at home we should not get in the "30 minutes else Free" system. You order and tell them that you believe in the safety and security of every citizen in India, so the priority is not time taken for delivery but on the Delivery Boy's Safety and we donot want free pizzas which can adversely affect anyone.
Regards,
SC
From India, Thane
45Yes you are right, but that is why I am insisting that when we order for a pizza at home we should not get in the "30 minutes else Free" system. You order and tell them that you believe in the safety and security of every citizen in India, so the priority is not time taken for delivery but on the Delivery Boy's Safety and we donot want free pizzas which can adversely affect anyone.
Regards,
SC
From India, Thane
I agree with you SC.
But, in the process we should not create a doubt in the mind of the pizzawala whether we really need the pizaa or whether we will pay for it when it is delivered.
Moreover, the pizza delivery boy combines deliveries if in the same locality, so by your cautious statement you only get rid of the sin. But, the state of affair continues for the sake of other customers.
We really need better traffic rules and discipline, speed limitations to check this.
Jeev.
From India, Bangalore
But, in the process we should not create a doubt in the mind of the pizzawala whether we really need the pizaa or whether we will pay for it when it is delivered.
Moreover, the pizza delivery boy combines deliveries if in the same locality, so by your cautious statement you only get rid of the sin. But, the state of affair continues for the sake of other customers.
We really need better traffic rules and discipline, speed limitations to check this.
Jeev.
From India, Bangalore
I completely agree with you and make sure that this message" 30 minutes nahi to free" is passed to as many people as possible. Thanks for this worthful information.
From India
From India
It was a shock for me to know abt this as this has happened with me when I had a ordered pizza and due to delay in delivery, I was given it for free.
I think its nothing wrong in ordering food at home but we shud stop this practice to avoid exploitation of workers.
But how? Only fwdg the msg will not suffice the purpose...what step shud be taken?
regards
Yukti.
From India, Mumbai
I think its nothing wrong in ordering food at home but we shud stop this practice to avoid exploitation of workers.
But how? Only fwdg the msg will not suffice the purpose...what step shud be taken?
regards
Yukti.
From India, Mumbai
Hey ALL,
I have been reading this thread for a long time now, and tried to contact few of my friends who are in this industry.
I agree with Phalgun,That the delivery guys do not have to pay even a single penny. I know the HR Manager in one of these restaurant.They have started this concept of free pizza with a clearance from Traffic Police in most of the Metros.
If you have seen these traffic police people also never stops them, as they are in some agreement with the company. There are many outlets of this Pizza making restaurant in any City, the time 30 minute is calculated keeping in mind the places where one has to deliver the Pizza, which is generally less than 25 minutes, 5 minutes is grace period given to all the Dilevery boys.
This practice was started by companies just to avoid the gossiping, ciggarete smoking etc.
Regards,
Archna
From India, Delhi
I have been reading this thread for a long time now, and tried to contact few of my friends who are in this industry.
I agree with Phalgun,That the delivery guys do not have to pay even a single penny. I know the HR Manager in one of these restaurant.They have started this concept of free pizza with a clearance from Traffic Police in most of the Metros.
If you have seen these traffic police people also never stops them, as they are in some agreement with the company. There are many outlets of this Pizza making restaurant in any City, the time 30 minute is calculated keeping in mind the places where one has to deliver the Pizza, which is generally less than 25 minutes, 5 minutes is grace period given to all the Dilevery boys.
This practice was started by companies just to avoid the gossiping, ciggarete smoking etc.
Regards,
Archna
From India, Delhi
Dear Archna,
I am again saying that I would be extremely glad if the article I read proves to be wrong.
This whole system is generally kept under wraps for public profile and the sample interviewed were the delivery boys themselves.
This much I can tell you that the thing you are saying is false.
What they do is bribe the Police( which again is unethical) and the road safety rules are flouted for delivery time. I am saying this because I had worked in some Public Utility Essential Services where we had to bribe the Police to allow our vehicles to pass. The whole concept of " No Entry" Permit is rarely issued by the Traffic Department. So, if they refuse in case of Essential Services in no way will they agree to a Pizza Delivery System. This is for West Bengal, and I believe it is no difference in other Metros. Do you think a "No Entry" Permit is a highly priveleged card which is given to Ministers, Diplomats, Ambulances, Hearses, Fire Brigrade, Armed Forces and selected Essential Services will be given to Pizza Companies? Please tell the HR Manager to give a copy of the Document and so that I can go to Court for obtaining permissions for Essential Services also.
Again, I take the opportunity to state that I will be glad if I am proved wrong.
Regards,
SC
From India, Thane
I am again saying that I would be extremely glad if the article I read proves to be wrong.
This whole system is generally kept under wraps for public profile and the sample interviewed were the delivery boys themselves.
This much I can tell you that the thing you are saying is false.
What they do is bribe the Police( which again is unethical) and the road safety rules are flouted for delivery time. I am saying this because I had worked in some Public Utility Essential Services where we had to bribe the Police to allow our vehicles to pass. The whole concept of " No Entry" Permit is rarely issued by the Traffic Department. So, if they refuse in case of Essential Services in no way will they agree to a Pizza Delivery System. This is for West Bengal, and I believe it is no difference in other Metros. Do you think a "No Entry" Permit is a highly priveleged card which is given to Ministers, Diplomats, Ambulances, Hearses, Fire Brigrade, Armed Forces and selected Essential Services will be given to Pizza Companies? Please tell the HR Manager to give a copy of the Document and so that I can go to Court for obtaining permissions for Essential Services also.
Again, I take the opportunity to state that I will be glad if I am proved wrong.
Regards,
SC
From India, Thane
Hi Swastik,
I just happen to talk to them and raised this query, and then just to confirm that I had spoken to some delivery boys, with a student of mine who works in a popular New channel.
He spoke to almost 25-40 people from different outlets and found that they don't pay for late deliveries. The delivery boys have to pay in case the food is ruined on the way due to any reason.
Regarding the clearance from Traffic Police, I'll reconfirm it.
Some actions are taken on the Managers who are involved in deducting the salaries of dilevery boys also.
Wait for sometime,The news Channel will telecast their special report on the same very soon. I'll let you know the dates also.
Cheers
Archna
From India, Delhi
I just happen to talk to them and raised this query, and then just to confirm that I had spoken to some delivery boys, with a student of mine who works in a popular New channel.
He spoke to almost 25-40 people from different outlets and found that they don't pay for late deliveries. The delivery boys have to pay in case the food is ruined on the way due to any reason.
Regarding the clearance from Traffic Police, I'll reconfirm it.
Some actions are taken on the Managers who are involved in deducting the salaries of dilevery boys also.
Wait for sometime,The news Channel will telecast their special report on the same very soon. I'll let you know the dates also.
Cheers
Archna
From India, Delhi
Hi! All,
I also enquired abt this by forwading it to all my frenz. But one of my colleague replied back and cleared my doubt abt this story. Below you can see his reply to my mail :
Dear Yukti,
Hi! Having worked with Pizza industry for the last 8 years in South East Asia and having seen numerous strategies for home delivery, I can tell you with all certainty that this below statement is not true.
Let me give u some history behind "In 30 minutes or free"! Domino's Pizza had a commercial campaign in the 1980s and early 1990s promising, "30 minutes or it's free." This practice was discontinued in 1993 due to a number of lawsuits arising from accidents caused by hurried delivery drivers.
No organized Pizza retailer will get their drivers to pay for the free Pizza unless there are exceptions with a single owner operated store. If the riders speed on road it is not because they are compelled by delivery timelines. It is the cheap thrill and fun they derive out of speeding.
Regards
Yukti
From India, Mumbai
I also enquired abt this by forwading it to all my frenz. But one of my colleague replied back and cleared my doubt abt this story. Below you can see his reply to my mail :
Dear Yukti,
Hi! Having worked with Pizza industry for the last 8 years in South East Asia and having seen numerous strategies for home delivery, I can tell you with all certainty that this below statement is not true.
Let me give u some history behind "In 30 minutes or free"! Domino's Pizza had a commercial campaign in the 1980s and early 1990s promising, "30 minutes or it's free." This practice was discontinued in 1993 due to a number of lawsuits arising from accidents caused by hurried delivery drivers.
No organized Pizza retailer will get their drivers to pay for the free Pizza unless there are exceptions with a single owner operated store. If the riders speed on road it is not because they are compelled by delivery timelines. It is the cheap thrill and fun they derive out of speeding.
Regards
Yukti
From India, Mumbai
Dear All,
As I have already said I will be glad if the article prove wrong.
Archna said:
Please provide the dopcuments.
Yukti said:
It proves that the whole system is unsafe. It is a form of generating profit at the expense of employee safety and hence was discontinued.
Yukti again said:
So, this practice may exist.
In the end, let me tell you nobody ever admits to all these malpractices unless they are really close, as it may hamper their ego and company's outlook. (I am just suggesting).
Archna also said:
You place a pizza, tell a delivery boy to delivery within 30 minutes in a scooter/bike, and if it get spoiled, you make him pay. Let me ask what do they mean by spoiled?
Spoiled can be stale, which is not the fault of the Pizza Delivery Guy, or it can be broken or get crumbled or the toppings might get distrubed, which can happen if you are driving fast over poor roads with large potholes which is quite common in Indian Roads.
Now, the question comes why do the pizza get spoiled?? It is because of the 30 minutes. So, I still feel it is unfair.
In the end it would like to mention that as Yukti said that it got discontinued in South East Asia in 1993, but exists in India in 2006. It is really quite sad. India has become a dumping grounds of banned medicines, disposal of toxic wastes (Ship Wrecking in Gujrat Port), and harmful concepts and ideas. So, we should all stop it.
I will tell you of one more incident. One leading Automobile Company started a scheme of paying about 3,000 monthly and you can buy one of their car. It turn out that the Automobile was not Euro II standard and hence could not be run im Metros with stricter pollution norms but they can be run in towns and villages where no such strict anti pollution laws existed.
Further, as you are all aware that WHO has admitted it's mistake regarding Mother's Milk recently and admitted it's usefulness and wonderful effect. It is alleged that the Baby Food Industries paid them a lot of money to issue the previous report stating Mother's Milk is not sufficient enough and does not have requisite nutrients for the growth of the babies.
There are lots of examples to show.
I feel we should not allow things banned in other countries due to reasons of OHS should be allowed in India.
Regards,
SC
From India, Thane
As I have already said I will be glad if the article prove wrong.
Archna said:
Please provide the dopcuments.
Yukti said:
It proves that the whole system is unsafe. It is a form of generating profit at the expense of employee safety and hence was discontinued.
Yukti again said:
So, this practice may exist.
In the end, let me tell you nobody ever admits to all these malpractices unless they are really close, as it may hamper their ego and company's outlook. (I am just suggesting).
Archna also said:
You place a pizza, tell a delivery boy to delivery within 30 minutes in a scooter/bike, and if it get spoiled, you make him pay. Let me ask what do they mean by spoiled?
Spoiled can be stale, which is not the fault of the Pizza Delivery Guy, or it can be broken or get crumbled or the toppings might get distrubed, which can happen if you are driving fast over poor roads with large potholes which is quite common in Indian Roads.
Now, the question comes why do the pizza get spoiled?? It is because of the 30 minutes. So, I still feel it is unfair.
In the end it would like to mention that as Yukti said that it got discontinued in South East Asia in 1993, but exists in India in 2006. It is really quite sad. India has become a dumping grounds of banned medicines, disposal of toxic wastes (Ship Wrecking in Gujrat Port), and harmful concepts and ideas. So, we should all stop it.
I will tell you of one more incident. One leading Automobile Company started a scheme of paying about 3,000 monthly and you can buy one of their car. It turn out that the Automobile was not Euro II standard and hence could not be run im Metros with stricter pollution norms but they can be run in towns and villages where no such strict anti pollution laws existed.
Further, as you are all aware that WHO has admitted it's mistake regarding Mother's Milk recently and admitted it's usefulness and wonderful effect. It is alleged that the Baby Food Industries paid them a lot of money to issue the previous report stating Mother's Milk is not sufficient enough and does not have requisite nutrients for the growth of the babies.
There are lots of examples to show.
I feel we should not allow things banned in other countries due to reasons of OHS should be allowed in India.
Regards,
SC
From India, Thane
Hi Swastik,
Actually the word is Ruined and not 'spoiled', they are two different words with different meanings. :)
If the pizza gets ruined on the way means, any circumstances such as accidents, negligence etc on the way, then the delivery boy has to pay and which is in case of independent outlets and not company outlets.
I wrote this also, That 30 minutes to deliver is promised in the areas of reach, where a person is not reachable they tell you that also.
If WHO can write something wrong then even a Daily newspaper can write that.
I suggest explore the world, go out and see what is happening.
Sometimes what we read and hear may not be true.
CHeers
Archna
From India, Delhi
Actually the word is Ruined and not 'spoiled', they are two different words with different meanings. :)
If the pizza gets ruined on the way means, any circumstances such as accidents, negligence etc on the way, then the delivery boy has to pay and which is in case of independent outlets and not company outlets.
I wrote this also, That 30 minutes to deliver is promised in the areas of reach, where a person is not reachable they tell you that also.
If WHO can write something wrong then even a Daily newspaper can write that.
I suggest explore the world, go out and see what is happening.
Sometimes what we read and hear may not be true.
CHeers
Archna
From India, Delhi
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