PF office said the company request letter to claim was already settled but the contribution was received after settlement

Hi sir, I am working in hr in private company. one employee claim the pf amount on 2016. then the same employee rejoins the company. The PF contribution deduct and pay the old UAN number on 2017. Now the employee claims the amount the claim request was rejected. The PF office said the company request letter to claim was already settled but the contribution was received after settlement. Please help how to write the request letter to pf office. Kindly advise.
21st February 2022 From India, Thane

Sir/Madam, It is to inform that as per office records said PF account already settled using forms 19 and 10C but contributions received after settlement. Hence you are advised to submit clarification letter from employer regarding contributions which were received after final settlement simultaneously you are also advised to submit again form 19 and 10C only through online with the attachment of bank account proof.
18th August 2022 From India, Hyderabad

dear as per my knowledge online claim not possible, only offline claim possible with company request & responsibility letter & form 19 & 10 c with your Adhar, Pan & Bank passbook Copy.

please try once

i am attached letter draft copy for use , change as per your policy
19th August 2022 From India, New Delhi

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Letter draft.docx (12.6 KB, 193 views)