Hi, I am working with a Financial organization, which is a sales-oriented org. As a part of the employee betterment progr, I wish to conduct an open house forum..
I need your suggestion in what are the key factors to be kept in mind before I go ahead with the process, and which process should I use to make more useful program
Rgds
From India, Mumbai
I need your suggestion in what are the key factors to be kept in mind before I go ahead with the process, and which process should I use to make more useful program
Rgds
From India, Mumbai
Dear friend,
Problems are the best cues; identify some top-of-the-mind, burning problems and understand them from multiple angles as perceived by the employees. For example, handling a difficult customer, inadequate travel budgets, blindspots of the superiors, low motivation levels, inadequate infrastructure, untrained staff, poor incentives, unproductive assets...numerous...
Dont turn off employees when they are speaking...encourage them, no matter how insensible the suggestion is. Dont allow mud-slinging. Be circumspect. Dont criticise management or owners.
Let somebody record the proceedings. Thank them individually name by name for each contribution.
But prepare well by envisioning all the problems/ areas with primary focus on some striking insights or impressive outcomes.
Dr.Appalayya
From India, Hyderabad
5Problems are the best cues; identify some top-of-the-mind, burning problems and understand them from multiple angles as perceived by the employees. For example, handling a difficult customer, inadequate travel budgets, blindspots of the superiors, low motivation levels, inadequate infrastructure, untrained staff, poor incentives, unproductive assets...numerous...
Dont turn off employees when they are speaking...encourage them, no matter how insensible the suggestion is. Dont allow mud-slinging. Be circumspect. Dont criticise management or owners.
Let somebody record the proceedings. Thank them individually name by name for each contribution.
But prepare well by envisioning all the problems/ areas with primary focus on some striking insights or impressive outcomes.
Dr.Appalayya
From India, Hyderabad
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Effective Communication - Open House Sessions.pdf