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EPF claim rejected due to "EPS CONTRIBUTION NOT DEPOSITED WHREAS MEMBER IS ELIGIBLE" - CiteHR

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gauragul
Hi,
I am working in a private organisation (company X) since the past 9 months. A couple of months back, I had submitted EPF transfer claim on the epfindia portal. The claim got rejected by the field office with the reason: "EPS CONTRIBUTION NOT DEPOSITED WHREAS MEMBER IS ELIGIBLE". I re-submitted the claim, which got rejected again due to the same reason: "PENSION CONTRIBUTION NOT DEDUCTED FROM ER SHARE. EMPLOYEE IS ELIGIBLE".
I got in touch with the finance department of my previous organisation (company Y) and got to know that I had an active EPS, but did not declare the same at the time of joining the company (Y). They say that this is the reason why my EPF transfer claims are getting rejected.

I still don't have any solution for the above issue. I will be grateful if someone can guide me on further steps to get my EPF transferred successfully.
Also, please let me know if I will face the same problem again if I move to a new organisation in future, and raise the EPF transfer claim again.


Thanks,
Gaurav

From India, New Delhi
Madhu.T.K
3891

The issue seems to be like this.
You worked with company Y and that was your first company with EPF. When you joined that company your salary was more than Rs 15000 and therefore, the employer contributed the entire contribution payable by him to your EPF only without bifurcating it as 8.33% to EPS and the remaining, ie, 3.67% to EPF.

When you try to transfer the PF, the system finds that the EPF contributions are blank and hence rejected.

This can only be solved by means of physical intervention and for that you have to write to the RPFO concerned or go to the EPFO Office and submit such declaration.

Suppose, if that company Y is not your first company but you had a PF account with your earlier company, then company Y had committed a mistake. They had erroneously remitted their contribution solely to EPF. They have to take a call and you can write to the EPFO with copy marked to the company Y for necessary action.

In such cases, the members are innocent and they cannot do anything. therefore, EPFO is expected to respond to such grievances of the members.

Caution:
In the backdrop of COVID19 many offices of EPFO are still working with 'limited resources' and they still continue the same protocol that no outsider (even a member of EPF for whose benefits the entire system of EPFO is built is an outsider) is permitted to enter the office and if you have any query to be clarified, you have to wait holding a token outside and when your turn comes you can go to the counter where you will be assisted by an employee of the EPFO in the class IV level who seldom knows how to speak to a customer but behaves like a superpower of the EPFO. Therefore, you cannot get a positive reply to any of your query. The only answer that this class Iv employee who acts as if he is the PRO of the EPFO is that "now everything is online and you do it online....". Then you can ask him, " then why are you sitting here? What are you paid for...?"

From India, Kannur
vk_hr
I am also facing same problem, last organization did not remit EPS even when I was EPS member and now the claim is being rejected.

@Madhu: Thanks for your guidance here, could you share any form which the last employer can fill and submit to EPF in order to resolve this?

From India, Hyderabad
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