Hi there,
We are conducting a survey for one of our clients and need to analyze the results and work out the overall Public Satisfaction Rate in percentage (%).
It is 6 scale survey with 1 Extremely Satisfied and 6 Don't know. An example Excel data is attached.
Can you please help me calculating the satisfaction percentage? Which formula I should use?
Thanking you,
Mayssaa
From United Arab Emirates, Abu Dhabi
We are conducting a survey for one of our clients and need to analyze the results and work out the overall Public Satisfaction Rate in percentage (%).
It is 6 scale survey with 1 Extremely Satisfied and 6 Don't know. An example Excel data is attached.
Can you please help me calculating the satisfaction percentage? Which formula I should use?
Thanking you,
Mayssaa
From United Arab Emirates, Abu Dhabi
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