How to frame policies for a call centre and any other important things to be included while starting a call centre regarding HR?

Hi friends, Please let me know how to frame policies for a call center and any other important things to be included while starting a call center regrding HR and administration.
27th June 2008 From India, Bangalore

Hey Akhilaa, Please find the attached IT Guide and IT Policy that I downloaded from CiteHR site itself. See if it is of any use for you. Regards Samant Raj
27th June 2008 From India, Secunderabad

Attached Files (Download Requires Membership)

Human_Resources_Guide_for_Information_Technology_Companies.pdf (884.5 KB, 1095 views)

IT_POLICY.doc (40.0 KB, 712 views)

hi akhilaa i am working with some news channel,and they have started call centre for home shopping. kindly suggest me HR POLICIES AND LEAVE POLCIES FOR THEM Thanks and Regards Neha Dhingra
2nd April 2010 From India, Delhi

Please help me in ADMINISTRATION policy for domestic call centre....
3rd April 2019 From India, Delhi