ESIC Portal Access - Not Able To Update Employee Details

Hi All,
I am trying to update Aadhar number of employee or nominees but it is showing me error that "Plz enter 12 or fewer character", even i am entering only 12 digit aadhar number. Plz help me i am unable to update Aadhar Number.
I tried by using mozilla and internet explorer too please help me out
HR
V3 Staffing
13th June 2017 From India, Hyderabad

avoid updation work during the ECR /Challan period, it generates undue traffic on the server. use mozilla , and try after 4 pm , it works fine
15th June 2017

why cant i update employee details in esic,,,when i press the radio button a new window has to come for updating the details but not appearing,, any add-ons are to be added or what can anyone please help me
16th October 2017 From India, Vijayawada

Dear team, kindly help us for esic, as i m updating family details. At the time of submit option there were message pop up showing server error. Kindly help. Kdm
31st October 2017 From India, Mumbai

Attached Files (Download Requires Membership)

ESIC ERROR.docx (271.4 KB, 878 views)

Dear All, If in Mozilla Firefox ESIC site member details not updated please do below details: Uninstall Mozilla Firefox and restart the Computer, then reinstall Mozilla Firefox. it’s working
7th December 2017 From India, Delhi

This is to inform you that Kindly use Mozilla Firefox Browser version below 43.0 for the same.
26th December 2017 From India, Ludhiana

If your Mozilla is not functioning well, follow this procedure:
Remove Mozilla completely from your coputer. Reload Mozilla vertion 42 or lower in offline mode. Remove auto update in option. Remove popup blocker. Then switch on internet. Your radio buttons of edi employee details will be activated.
2nd January 2018 From India, Bhubaneswar

Try Firefox 3 or 3.5. Do not update in case you are using Firefox for ESIC IP details update. Or try any other browser in its older versions only.
19th February 2018 From India, Kumarkera

why cant i update employee details in esic,,,when i press the radio button a new window has to come for updating the details but not appearing,, any add-ons are to be added or what can anyone please help me
25th February 2018 From India, Hyderabad

Dear sir I cant update employee aadhar no in esic please give solution.
22nd May 2018 From India, New Delhi