EPF contribution not done in maternity period - "Apr to Oct no contribution. contact Employer"

Hi. I have a question on EPF contribution from Employer on Maternity leave. I saw the discussion but still have a small doubt.
My wife EPF account showing Blank means to contribution happened between Apr'19 to Oct'19 and later she rejoined on Nov 5th, 2019 and worked for some days later resigned.
Now from Jan 2020 to till date I'm trying to get a full settlement of EPF but not able to. and several times I called respective HR but there is no solution yet.
While I'm trying to get the amount it's showing the message like "Apr to Oct no contribution. contact Employer".
Please provide your response so that I can get it to resolve.
Thank you - have a nice weekend.
Kranthi.
19th September 2020 From India, Bengaluru

Attached Files (Download Requires Membership)

EPFO Issue.pdf (82.3 KB, 73 views)

If during maternity leave period you had received salary (assuming that you were not under ESI), contribution to PF should have been deducted and paid. Non payment of contribution is a non compliance on the part of employer for which you as a member of PF cannot be denied your claim. If they had not paid salary during your maternity period, they should have shown these days as non contributory. Then also the system would accept your claim. Therefore, the only remedy available is to ask the employer to pay contributions or file a petition before the Asst Provident Fund Commissioner narrating the issue and seeking to intervene. If you proceed like this, the EPFO will direct the employer to remit the PF contributions omitted with interest and damages as per separate notices and settle the claim.
22nd September 2020 From India, Kannur